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2 Georgi Nastev Street,2770Bansko

Located 651 m from the Gondola Ski Elevator in Bansko, Platinum Hotel and Casino Bansko offers an indoor pool, a sauna, a Turkish Bath and a fitness center, all free of charge. A relax center is provided, while massage services are available at a surcharge. Free private parking is possible on site and free WiFi is available.

Each room at the Platinum Hotel and Casino Bansko offers a TV with cable channels, a seating area and a mini-bar. Some rooms are equipped with a sofa and a dining table. The private bathroom is fitted with a bath, free toiletries and a hairdryer. A private balcony, opening to city or mountain views, is featured in some of the units.

Platinum Hotel and Casino Bansko features 3 on-site restaurants - a buffet restaurant, an à-la-carte restaurant and a Kosher restaurant. A lobby bar is at guests' disposal and connoisseurs can enjoy the wide selection, offered in the wine cellar on site.

Entertainment facilities include the Platinum Casino, billiards and table tennis, available at an additional fee and a games room. A children's playground is provided for the little ones.

Ski equipment can be hired on spot and sports enthusiasts can request ski lessons, provided at a surcharge by the ski school. Free shuttle services to and from the Gondola elevator are offered.

The center of Bansko, where a wide number of grocery shops, restaurants, cafeterias and bars, can be reached within a 10-minute walk. Bansko Central Bus Station is located 1.4 mi away.

Rooms: 13

Facilities of Platinum Hotel and Casino Bansko

Activities

• Skiing
• Pool table
• Ping-pong

• Darts
• Ski storage

• Ski school
• Ski rental (on site)

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Packed lunches

• Snack bar
• Kid-friendly buffet

Pool and Spa

• Sauna
• Fitness center
• Massage
• Hot tub/Jacuzzi

• Turkish/Steam Bath
• Indoor pool
• Indoor pool (seasonal)

• Heated pool
• Swimming pool

Transportation

• Airport shuttle
• Shuttle service (free)

• Airport shuttle (additional charge)

Front Desk Services

• 24-hour front desk
• Currency exchange

• Baggage storage

• ATM on site
• Concierge

Common Areas

• Garden
• Terrace

• Game room

Entertainment & Family Services

• Babysitting/Child services
• Casino

• Kids' club

• Indoor play area
• Kids' TV channels

Cleaning Services

• Laundry
• Ironing service

• Shoeshine

Business Facilities

• Meeting/Banquet facilities

• Fax/Photocopying

Shops

• Hair/Beauty salon

• Gift shop

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms

• VIP room facilities
• Elevator

• Heating
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests

• First aid kits available

Physical distancing

• Cashless payment available

• Physical distancing rules followed

Cleanliness & disinfection

• Linens, towels, and laundry washed in accordance with local authority guidelines

Food & drink safety

• Physical distancing in dining areas

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Free private parking is available on site (reservation is not needed).

Policies of Platinum Hotel and Casino Bansko

These are general hotel policies for Platinum Hotel and Casino Bansko. As they may vary per room type, please also check the room conditions.

Check-in

From 14:00 hours

Check-out

07:00 - 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to two children under 12 years stay free of charge when using existing beds.

Free!One child under 3 years stays free of charge in a crib.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

The maximum number of cribs in a room is 1.

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Accepted credit cards

• Maestro
• Mastercard
• Visa

The property reserves the right to pre-authorize credit cards prior to arrival.

Area information

One of Bulgaria's best-kept secrets, the historic town of Bansko is situated in the south west of the country in the foothills of the beautiful Mount Pirin. The mountain's twin peaks soar to over 2,900 m and its breathtaking alpine beauty combined with the area's history has resulted in its adoption as a World Heritage site.
Bansko's re-emergence as Bulgaria's 'newest' international ski resort owes much to its good snow record and excellent ski runs, catering for skiers of all standards, from beginners to experts, in a season which lasts from mid December to mid April. The many cultural monuments and museums of the town add a historic ambiance which blends perfectly with the facilities of a modern ski resort.

Important Information

Gala dinner on 31 December is not included in the room rate. Guests will be charged separately.

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About Platinum Reels Casino

Based on the theme of playing at a sophisticated brick-and-mortar casino, Platinum Reels Casino gives players almost everything they could ask for—exciting rewards through a multi-tiered loyalty program, daily bonus offers and free spins, generous new player bonus of $3000 plus 30 free spins, special bonuses for Bitcoin deposits, fast payouts, and excellent customer support.

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The padlock symbol that you see near the website address in your browser indicates that the online casino implements sophisticated digital encryption and data protection technologies to protect your information. In addition, its privacy policy prevents it from sharing your details with any third party.

The online casino also supports responsible gambling and encourages players to use its gambling management features such as cool-off and self-exclusion if they feel that they have lost control over their gambling activities. Also, you need to be at least 21 years of age to play for real money at the online casino.

Platinum Reels Instant Play and Download Casino Games Overview

Platinum Reels operates on Real Time Gaming’s (RTG) instant play and download casino gaming platforms. Choose one of these platforms for your gaming requirements or use them both – play at the download casino when at home and switch to the instant play platform when on the move.

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Not a lot of navigation is required to find RTG’s game library. If you visit the instant play casino, you will see all the game categories displayed on the left of the casino website. To view all the games in a particular category, just click on it, or use the search bar located just above the game categories to find your favorite title in a jiffy.

Platinum Reels Casino offers the following game categories:

• Slots (126)
• Table & Card Games (15)
• Progressive Games (6)
• Video Pokers (56)
• Specialty Games (6)

RTG Online Casino Games at Platinum Reels Casino

Platinum Reels offers games from only one game vendor—RTG, a popular supplier of online casino games and software solutions.

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The company operates under the motto of “take gaming seriously” and is immensely popular for its Real Series of Slots, a selection of slots with superior graphics and randomly activated multi-level progressive jackpots.

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Specialty – European Roulette, Keno, Treasure Tree, American Roulette, Craps, Fish Catch, Banana Jones

Progressives – Aztec’s Millions, Let Em Ride, Megasaur, Spirit of the Inca, Caribbean Hold’em Poker

Platinum Reels Mobile Casino – Compatible with iOS and Android Devices

Platinum Reels Casino’s instant play gaming platform is based on HTML5 technology. It is compatible with a variety of mobile devices, screen sizes, operating systems, and browsers. Get started without having to download any app or gaming software. The HTML5 games are capable of adapting to devices of all specifications without any change to the quality of game play and graphics.

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Platinum Reels VIP Program

Platinum Reels Casino has a loyalty program to reward you for your loyalty. It is a multi-level program that works just like the loyalty programs at other online casinos.

You have to earn points through real money play, achieve tiers, and unlock the benefits associated with your tier. This means that you have to play more and earn more points to get greater rewards.

Earning Points – You automatically become a member of the loyalty club and start earning points when you open an account and play real money games. Later redeem your points for bonus credits at the rate of 1000 points for one bonus credit.

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Tier Benefits – The loyalty club has four tiers—Club, Silver, Gold, and Platinum. As you achieve higher tiers, you earn more loyalty points for the same wagering activities. For example, a Club player earns one loyalty point for every dollar spent on placing bets, but Silver players earn 1.25 loyalty points for the same.

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Platinum Reels Casino offers two types of progressive jackpot games—table games and card games. You will find a total of six jackpot games at the online casino. Since the current total jackpot value exceeds $9 million, there is plenty of money to be won at Platinum Reels.

Here is a list of progressive jackpots, along with the jackpot value:

• Aztec’s Millions ($3,431,950.44 and rising)
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Making deposits and withdrawals is safe and secure as the online casino implements the latest data encryption and security technologies. Deposit in any currency you wish, but you will have to play in USD, EUR, or GBP.

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You can withdraw your winnings whenever you please but need to verify your account details by submitting copies of identification documents while requesting payout for the first time.
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Withdraw your winnings in up to 10 working days using Wire Transfer or up to 48 hours using Bitcoin. The online casino plans to introduce Visa as a withdrawal option soon.

Platinum Reels Casino Customer Support

You will find a lot of information about the online casino on its Frequently Asked Questions (FAQ) page. On this page, the online casino answers questions on the following subjects:

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If you cannot find the information you are looking for or have run into issues, just contact a customer support agent using the following methods:

Email – Send an email to support@platinumreels.com to get a quick, courteous, and helpful response in 24 hours.

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