Tipbet Live Chat
Posted : admin On 4/8/2022Job Brief
We are looking to add a Turkish Call Centre Agent to their Customer Service team to provide a first-class customer experience. The job will include answering customers’ queries quickly and effectively, whilst helping to ensure customer retention and making our website the place to bet.
What We Expect
- Answer questions from customers effectively
- Equally comfortable on live chat and email
- Helping customers to understand our website and encourage return visitations
- Working with colleagues to streamline strategies for different languages and markets
- Inform customers of relevant bonuses/promotions that may be of interest
- Learning about and remembering the restricted countries for our players
- Working closely with Risk & Fraud department to identify any issues
- Ad-hoc tasks and projects when it’s needed
Topbet Live Chat
24/7 Live Chat; Email – email protected Summary. Although Tipbet isn’t new to the betting industry, it is when it comes to the world of online gaming, and it’s done an impressive job of presenting a good all around service. There are a lot of complimentary things posted by actual players, but there.
Tipbet Live Support
Στην tipbet το γνωρίζουν καλά και σου δίνουν τη δυνατότητα να επικοινωνήσεις από τις 10:00 μέχρι τις 02:00 μέσω Live chat, Καθώς και με e-mail στο support@tipbet.gr. Δεν υπάρχει προς το παρόν τηλεφωνική εξυπηρέτηση. Tipbet Casino is an online casino that has been operating since January 01, 2015. The casino has a large selection of Blackjack, Roulette, Video Poker, Bingo, and other games from the leading software like Wazdan, Booming Games. Tipbet Casino licensed and regulated by the Curacao, Malta Gaming Authority.
Required Skills
- Flexibility to work shifts, weekends, public holidays (40 hours regular a week)
- Solid understanding of the iGaming landscape
- Previous experience in a customer-facing role
- Fully-computer proficient
- Native Turkish language with good grammar
- Good understanding of English or another language would be a major advantage
The Customer Support Service team member will possess exceptional communication skills to be able to assist customers in making correct use of our products and to increase customer retention. Customer support service will be provided via Live-Chat, E-mail and phone. Tipbet has opted for keeping it simple, with live chat and email being the only channels of communication. Answers are crisp and response times are decent. However, the Knowledge Base and FAQ sections are some of the best we’ve seen in a long time. For most of Tipbet’s payment options, you can expect instant clearance.
What We Offer
- Working and living in the sunny island of Malta
- Occasionally dynamic and fun events
- A competitive salary
- Fresh fruits and coffee daily basis
- Office in central location close to all amenities
- Monthly birthday celebration
- Opportunities to develop and grow
- Educational possibilities (training)
- Relocation assistance
- Assistance in acquiring a visa and work permit
Company Description
About Us
Tipbet is one of the leading sports betting companies in Germany with numerous offices around Europe. Our biggest passion is to deliver the most advanced sports betting experience for our customers from all around the world with our innovative software and hardware solutions. When you become a member of Tipbet family, you will find a comfortable and stable work environment in the center of sunny island Malta. We at Tipbet, working with passion to deliver a unique user experience in sports betting. If you are also passionate about what you do, apply now and join our team!
Please note this is not an entry level position.
You must be eligible to work in Europe to apply for this job.
We help you to relocate to Malta.
Tipbet Live Chat
CONTACT US
Responsible:HR Manager
Phone:+356 2779 1501
Office Address:Level 0
109, Sir William Reid Street,
Gzira, GZR1033 Malta